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CAREER PATHS - CALL CENTERS TEACHER'S PACK




22,03 € 19,83 €
κερδίστε 2,20 €
Συνήθως αποστέλλεται εντός 10 εργάσιμων ημερών (προϋπόθεση στοκ προμηθευτή)





Κωδικός είδους :
028.8271
Βάρος :
0.723 kg
Συγγραφέας :
Εκδότης :
Διαστάσεις :
21x30
Εξώφυλλο :
Μαλακό
Barcode :
9781471553189
ISBN :
978-1-4715-5318-9
Ετος κυκλοφορίας :
2016

Περιγραφή

Career Paths: Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment. Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing.

Career Paths: Call Centers addresses topics including communications equipment, job opportunities, answering calls, tech support and automated systems.

The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary terms and phrases. Every unit includes a test of reading comprehension, vocabulary and listening skills and leads students through written and oral production.

Included Features:
• A variety of realistic reading passages
• Career-specific dialogues
• 45 reading and listening comprehension checks
• Over 400 vocabulary terms and phrases
• Guided speaking and writing exercises
• Complete glossary of terms and phrases

Books/Sections 1-3 of Career Paths are rated for the Common European Framework of Reference for Languages at A1, A2 and B1 respectively.

Components:
The Teacher's Book contains a full answer key & suggested answers.

The Teacher's Guide contains thorough lesson plans, answer key & suggested answers.

The Audio CDs contain all recorded material in American English and British English.

The DigiBooks App (Windows 7+, OS X 10.11+, iOS 8+, Android 4.4+) contains the book's contents, all audio material, interactive activities, auto-correction and videos.